Applies to platform.

Users who can do this: All Users.

Note: please refer to the How to manage alerts in article for information about the management of alerts in the system.

Applications running on the platform provides critical information to operators to support their decision making. Alerts have been added to the platform so that users can track important events even when not looking at a specific screen and instantly navigate to the relevant dashboard to act appropriately.

Examples of alerts that could be created include:

  • Alert when a pump is about to fail.

  • Alert when the predicted reclaim difficulty of a leaching heap reaches a threshold.

  • Alert when the level of contaminants sent to the plant is too high.

  • Alert when the ball charge of a SAG Mill is too low or it reaches a certain overload risk level.

Getting an alert at the right time for those events enables operators to react in time to changing conditions and to take immediate action, potentially saving operations hundreds of thousands of alerts by avoiding overloads, unplanned shutdowns and other operational disruptions.

The following screen presents two different alerts, one enabled in OFF status, and one Disabled:

Accessing alerts

Alerts are accessed for the Alert icon in the top right-hand corner of the platform:

The alert icon when no alert is active

The alert icon when an alert is active

As soon as an alert gets activated (ON status), a red dot appears on the alert icon. Clicking on the icon gives access to a list of all active alerts, and clicking on the title of the active alert brings the user to the associated dashboard so that they can understand the context and follow recommendations. The View All link provide access to the full list of alerts.

If no alert is active, clicking the alert icon gives access to the View All link, which is used to access the table of alerts defined in the system accessible to the current user.

The table of alerts provides a list of all alerts available to the current user. This list is currently driven by the dashboard associated with each alert: users have access to the alerts with dashboards they have access to (their personal dashboards and dashboards shared with them).

The table of alerts displays:

  • Name of the alert used to identify it

  • Current status of the alert:

    • ON: the alert is currently activated (its condition has been verified over its activation period).

    • OFF: the alert is inactive.

    • Disabled: the alert is disabled and its condition is currently not monitored.

  • Dashboard: the dashboard associated with the alert. Clicking on the dashboard's name opens it in a new window to enable quick access to the context of the alert.

  • Enabled: Whether the alert is currently enabled or not.

  • Actions: menu of actions for the alerts as described in the article How to manage alerts in


As the data in is stored at a minute resolution, a one minute delay beyond the activation period may happen before an alert changes status.


Alerts in are a great way to ensure that operators are aware of changing operational conditions that require their attention. As their condition can be based on any metric, they can track the evolution of all the sensors and virtual sensors defined in digital assets, enabling timely informed reaction by operators.

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